Falso Service Experts Reviews

"on time, courteous, professional"

"Mr. Lardeo gave me a very quick estimate which said little about the work he expected to provide."

"Technician did a very professional job"

"Great service but the price was a little to high."

"Nicole was very professional she came along with another woman I don't remember her name very punctual got the job done knew everything about my furnace where the other company I hired prior to calling you guys did little to nothing"

"Technician was friendly and knowledgeable and if he didnt know the answer called to get the right answer."

"Professional, helpful."

"Shawn was super. Very pleasant and informational. Being from TN it was pleasant to have a southern accent in the house. Thanks."

"Fast and accurate"

"The plumbers really saw what our needs were and fixed things right. Could not be more happy with the job."

"Service was great, she showed up right on time, but when it's raining outside, it would be nice to take your boots off when entering someone's home. At least using covers to not track mud and water inside."

"They were on time and quick to get the job done"

"when you installed my furnace you cracked a part and have been trying to sell me a new one for about $400 when I say you broke it you something but not replace it YOU DO NOT STAND BY YOUR WORK, YOU DO NOT SEEM TO HAVE ENOUGH HELP, YOU RE-SCHEDULE APPOINTMENTS."

"Friendly service"

"Seth was polite, did great work, cleaned up after he was finished, explained the system when he was done, wore a mask the entire time. The only non-positive thing I will say is we did not get a get a call before he arrived."

"on Time courtesy"

"On time, professional, pleasant"

"Sam did an incredibly thorough job fixing my furnace quickly and effectively!"

"Polite Courteous, explained process, equipment, and function"

"I told the technician that he needed to bleed the air out of the toe kick heater before he left but he did not. I had to bleed it myself after he left to get the unit to work."

"she was timely, professional, explained what she did..."

"Great service & Bill was very knowledgeable about our plumbing situation."

"very professional and answered all my questions"

"The service men did a decent job, but perhaps could have suggested what I should look for, a bit more."

"Dave was so professional, knowledgeable and kind. He took before and after photos and helped us out with extra items on our list we had questions about."

"It took 2 plumbers on 2 occasions to find the cause of the leak"

"I was updated on the progress of the tech arriving and the service was quick, friendly and professional."

"courteous professional COVID prepared she did come after the 2-4 window I had been given"

"Technician left residence with furnace not in working order. Technician used my $800 kitchen table chair as a work seat without my permission. Call was place at 11pm same night upon my noticing that furnace was not working. 40 degree weather overnight forced me to use ceramic electric heater in house to heat it. I was told that overnight tech was on job and would contact me no later than 3 hours. 4am I called Falso to ask why I still got no call. Falso said tech was still on another job and they would message him. 6 am my phone rings and it is overnight tech telling me "he just woke up" and "no one had contacted him even though he was on call overnight. EXTREMELY DISSAPOINTED! Had this been an emergency, or I didn't have a space heater to use, I would have been rightfully and extremely upset. Poor performance this time. I expect better!"

"He was efficient and did the work in a timely manner."

"Courteous and job well done"

"He was friendly and efficient."

"Nicole went out her way to make sure she had the correct number of filters needed for our service call, even going back to the office before arriving at our home. In the past, other technicians did not have the correct number and sizes needed on their truck, prompting a second service call (even though I always specify what is needed when making the appointment)."

"The inspection was thorough and provided a report with helpful information."

"The guy who came was friendly and efficient"

"She was very helpful and answered all my questions."

"Good service and discussed what I should be doing."

"Always great service."

"efficiently carried out"

"The plumber was excellent. He did a great job, worked very cleanly, and was very professional."

"On time arrival and completed timely."

"I'm still waiting for a price quote to fix the humidifier problem."

"Travis (Service tech on call) checked for potential gas leaks which was satisfactory. However, the call center deserves a number 3. She 1st claimed no service agreement, then claimed Falso didnt install the water heater and on the 3rd call said she would put a request in after we provided additional backup data. Very disappointing. Rating 8 was averaging both."

"Called when coming and took care of the issue quickly."

"he did a very good job."

"Tech's were polite and respectful"

"Took a long time but very pleased with job"

"Friendly, considerate( removed his shoes), explained what he had done on his visit"

"Work was completed as expected in a timely and respectful manner."

"They made the process very easy, with faster service than expected."

"Very knowledgeable repair man."

"On time and completion of task friendly and professionally."

"Technician appeared to be very knowledgeable, and satisfactorily answered all my questions."

"Alex was great - he quickly diagnosed the problem and even though he did not have the right replacement on his truck, he called the shop, and then went to get the right replacement so that it would be repaired that day. He was courteous and friendly - and did a great job."

"We were not given a statement to know what work was done. Technician said he would return to change the furnace filter. Technician said he would check with office about replacing the thermostat. Technician asked my wife to get him a screwdriver so he could work. Technician did not place the thermostat back on the wall before trying to leave."

"Falso technicians always do a thorough job."

"He was courtious when he explained why he was giving our furnace its fall checkup instead of the cleaning of the vents etc."

"He was very fast and his work was spot on. He always had his mask on too!"

"Alex completed tasks, gave reasonable quotes, schedules us quickly, and was kind and informative during his visit. We are looking forward to seeing him again."

"Timely, informative, friendly"

"Garrett did a great job of explaining everything he did and making a suggestion."

"The tech just seemed disorganized. He was in and out of the house many times and just didn't seemed focused."

"Sam was courteous, prompt, professional and did a very thorough job."

"On time, courteous, efficient, professional"

"on time, efficient, noticed other issues that he could address on this routine visit, completed the expected work, repaired the thermostat which I did not even notice was not working"

"polite, knowledgeable, got us financed"

"It was a very pleasant and informative service call for us."

"He was courteous and efficient."

"Under the Covid situation, the service was conducted with a minimal contact, which we appreciate."

"Since there was no real issue with my water heater the technical didn't charge me for the service. That's good customer service. Will use you again when I need to do my annual maintenance."

"The technician did what had to be done in a reasonable amount of time"

"Professional , courteous and arrived few minutes before start time"

"Courteous, professional"

"Yearly furnace maintenance..tech left before checking that the furnace was on and working..i had to call someone else back the next day because we had no heat."

"The employee was very helpful in identifying our problem and informing us how Falso could help. I also appreciate that the evaluation was customary."

"On time, seemed very thorough, very professional. Made sure I understood the info"

"Efficient and courteous"

"Technicians were thorough and professional. They explained what they were doing and why."

"He explained why he was late getting to my appointment and got right to work. Great customer service. A person from the office had called prior to advise he was going to be late."

"Finally fixed the problem with the furnace on the third try"

"He came right away and got our heat working in very short order."

"courteous and professional service"

"Arrived on time and did a great job."

"They were thorough and told us what they were doing"

"Garrett was great. I thought I was going to get a 'pre-arrival' call and I got the call when he was already in the driveway. Maybe the practice has changed."

"Came within the time specified. Did job efficiently. Shared new info about our furnace. Clean. Courteous. WORE A MASK - THANK YOU!"

"First contact with Falso associate was after I called to see why I had not been contacted after filling out an on-line form. The person I spoke to was an answering service. Then several days later a person called and said they were at the house to quote my project. I replied that I still had not spoken to anyone yet to set up an appointment. Now I am getting a survey to complete? I really dont think I want to do business with you. Thank you but no thank you."

"Nicole was extremely knowledgeable and helpful."

"Never heard back you your field person."

"Technician was pleasant and efficient but left tools behind and didn't have the replacement filter with him. This will necessitate a return visit to install it."

"prompt, courteous, efficient"

"Courteous and knowledgeable"

"There was some confusion about the date. We were given an original date of August 25. Not a big problem."

"He did through service and pointed out I had humidifier filter in wrong"

"Very nice from the first phone call on"

"All good but looking for a company that can prevent my issues not have to fix them."

"Excellent technician"

"Quick and professional. A job well done!"

"Very informative and Nice people"

"Samuel arrived within the scheduled time frame, was very personable and efficient in carrying out the inspection and service."

"Quick service during the oppressive heat, on a Sunday night. Nicole and Sam were great employees. Friendly, kind, professional and easy to talk to."

"Wasn't home at time of service. I've always been very satisfied with the service provided"

"Nicole was efficient, friendly, professional, respectful to my home and patient with my yapping dog."

"The response time was great. A/C not working and someone was here within 2 hours"

"polite, efficient, timely"

"on the first visit he repaired part of the hot water heater but missed the main problem, he told me we had hot water but later that afternoon we discovered we had none.. Yo didn't send a repairman until monday so no hot water all weekend."

"Friendly, informative, thorough"

"The technician was thorough and courteous."

"Mike was terrific! On time, courteous, knew just what to do, explained what was wrong with my outside plumbing and gave me an estimate of what it would cost me to fix it. He was efficient and a pleasure to have around. Tops in my book!"

"Knowledgeable, helpful, explained everything well, answered all my questions."

"I never received a quote."

"The work done was fine but there was a mess left behind"

"Sam was personable, took off his shoes, went right to work and answered my questions."

"Bill answered all of our questions and suggested several options. Can't wait to start our project with you!"

"very knowledgeable and helpful in explaining things he did"

"The technician Was very knowledgeable and explained everything So I understood what was going on"

"Tech arrived on time; worked expeditiously and kept us informed of status, work to be done, and outcome of tests. Excellent communication. Only concern was need for return trip to completely resolve issue."

"was efficent"

"reprsenative was the only one able to get my Lenox smart thermostat to work"

"Because Nicole always makes sure to do everything perfect."

"Because the service was provided in a timely manner and the technician provided all the information I needed."

"Polite, courteous, and eficient"

"Nicole is very thorough."

"It took three visits before anyone checked for a leak which was the root issue."

"Nicole was very professional and enthusiastic about her job, just as she has been in the past."

"Was very thorough"

"We are uncertain. Niclole advised us that a part was cracked and needed replacement. Sam came. At first he said he needed help to lift heavy equipment. Then he returned to say the part was not broken, did not need replacement. That's it/"

"Tech was very nice and explained everything"

"Garrett was professional and knowledgeable"

"Once again William exhibited his professional knowledge, technical skill(s), consideration and putting in that extra effort to make certain all plumbing work was completed to my satisfaction and not only operating correctly but also efficiently. I had the opportunity to observe Bill working firsthand and because of his quality workmanship, technical knowledge and professionalism....any future plumbing needs that my family or I might require will definitely involve Falso with us making a request for William to be on site do the work. He is a fine representative for Falso as well as true professional."

"Very courteous. Explained service and possible problems well. Presented options to consider but not high pressure sales pitch."

"Technician was prompt, courteous and skilled."

"Tech was on time and went right to work."

"She was excellent"

"They were on time"

"Garrit was personal and efficient. He found the problem quickly and fixed it right away."

"Prompt arrival, focused on the task at hand, clean and complete installation. Polite and personable, explained everything."

"On time. Pleasant. Knowledgeable. Buffalo Bills fan"

"The tech was very very good, and he was a gentleman very polite."

"The guy was very friendly. He came and got right to it and finished pretty quickly."

"Clean, professional and courtesy folks."

"On time, explained the cure and did it..."

"The technician was polite and such a thoughtful, knowledgeable man"

"Very patient & competent"

"Bill did a great job with all the plumbing work that was requested. He was extremely knowledgeable, professional and considerate. Bill took the time to explain why work was being done in a specific way as well as alerting me to other potential damaging trouble areas. Definitely an A+++ experienced technician!!"

"Common sense approach to HVAC maintenance in the time of a pandemic."

"Past service would take longer than 30 minutes."

"Very efficient cant ent"

"Technician was very polite, considerate of our home and family and completed her tasks as expected."

"Had to wait 24 hours for a technician to come out & tell me we probably had a leak in the A/C system which I was pretty sure was the case before we even called. Said it would be "very expensive" to recharge the system and leak check it. Money would be better spent on a new system."

"Courteous, efficient, friendly"

"helpful, informative, competent, knowledgeable all is now working well...and I plan for it to continue"

"Dave checked the plumbing & Craig checked my AC. Both were thorough, informative & a pleasure to work with."

"Very polite, neat, efficient."

"The service was satisfactory however I called to request a copy of the services I received because I have an email address but not a printer to take it off computer , so in the future Id appreciate a copy when the technition completes the job and leaves my home. Called with this request on Aug.4th so will check mail for copy of service. June Kosko"

"Hot water heater installation went quickly and relatively smoothly; there was a persistent gas leak that required 2 visits to fix."

"Fast plumbing analysis, good advice for work to be done in the future."

"Good service"

"Plumbers were thorough, polite and wore masks. Mostly because there was an error in diagnosis originally and they came back out promptly and free of charge and made the correct diagnosis."

"Nicole was friendly and helpful."

"This technician did not seem as professional as those I have had in the past. He asked to use my rest room - which I did allow, even though I felt a bit uncomfortable doing it during the pandemic - and then he forgot his water bottle in there as well as forgetting his hose outside."

"very friendly and knowledgeable"

"On time, thorough review, clear communication of results."

"Prompt-very good at what he did.Thought the price was rather high!"

"repairman was very knowledgeable"

"The job with which I needed help was actually a very small job. However, Garrett, the technician, handled it with professionalism and common sense--an unbeatable combination. He was also very patient in explaining what had happened to the system. Falso is fortunate to have Garrett in its employ."

"Courteous friendly technicians"

"Efficient and prompt"

"He was polite, wore a mask,very pleasant to talk with and very satisfied with his job"

"excellent work by the service technician was informative about all procedures and issues and very courteous"

"Technician was efficient, on time and polite, listening to my concerns and explaining what needed to be done to fix the leaks."

"Fast & friendly service"

"After the first evaluation, timing was totally out of sync for scheduling. It was finally good and the outcome was excellent."

"Nicole has been my technician for years. She is very kind and professional."

"He did a thorough jobb."

"Pleasant gentleman to work with."

"The plumber was excellent and thorough. The time frame of appointment was extended 8-10 turned into 10-1."

"Garrett was very polite, professional and helpful."

"The answering service was efficient. The technician was on time and informative."

"The tech was super nice!"

"Today's service was fine, but I am puzzled by the fact that we have a service plan and the technician has just checked the AC unit 4 days earlier. All was fine. What was the point of that if we ended up with a $300 repair bill to replace a bunch of failed parts. I think we need to get a discount for a useless routine service visit."

"Excellent service man"

"Fast and efficient"

"Nothing was done because my cat uses the crawl space as well. It was discoucerting to have the workman say he would have to turn off my hot water tank when I had had the pipes separated (possible CO leak) for several months. So I signed a waiver and will hope for the best alternate solution."

"Nicole was very good"

"Arrived when they said they would, Worked until job was complete and stayed until a leak was resolved. Cleaned up afterward. Friendly and polite."

"Garrett is awesome as is Dotsie. Our issue is more with staffing levels and the two prior company requested time slot cancellations due to the high call volumes from our uncharacteristically early and long standing heat wave. Management depletion also didnt help the situation. Situational score NOT A PEOPLE SCORE."

"The tech was polite and thorough. He explained the process and results."

"Sam was prompt, informative, and got our air conditioner working!"

"First Tech came to my house and could not find what was wrong. Thought the water leak was my boiler. Second tech came later in the day who was suppose to be a boiler specialist. He diagnosed the problem of a broken pipe underneath the slab in my living room that leads to my kitchen. To fix the problem the stab would have to be dug up. Your company does not do that work and he referred me another company. The first Tech shut the water supply off to my house and the second tech could not figure out how to turn it back on. He informed me the first Tech would be back tomorrow between 8:00 am and 10:00 am. He never showed and I was without water. I called another company and they immediately diagnosed the problem as a broken pipe from my well."

"He explained everything that was going on. Very friendly."

"He had good information and explained things well."

"Technican checking the A.C.was fine. Plumber adjusted the temperature in hot water tank without asking me."

"John arrived right on time when notification by phone said he would! We have been Falso customers for since 1992."

"Very professional and informative"

"fast, efficient, friendly service"

"Sam diagnosed the problem quickly and provided a direct, logical explanation for it. We will ask for him on future maintenance calls."

"plumber was polite addressed the issues and I will call back next week to use your services again for other things I need to do"

"Friendly and explained the service rendered"

"My appointment was scheduled between 8am and 10am and at 10:30am I had to call you to see if he was coming. The tech finally showed up at 12:30pm."

"He was very pleasant and explained everything he did."

"He did a great job and was courteous."

"Quoted me prices on two higher efficiency a/c units than my older furnace Would allow. I would pay almost twice as much and receive none of the benefits."

"Scheduled appt. while returning home from out of state called to verify we would be home for the appt. they advised us the appt. was cancelled however, no one had called us. would not have returned home if we knew. Waited a couple weeks and they never called to reschedule. We called and they rescheduled. Poor communication."

"Timeliness of service though cost was a little high."

"The technician was very professional and courteous."

"As per service contract and our request he did not install new filter for air conditioning unit which is supposed to be renewed annually. He seemed puzzled as what he was supposed to do, gave it the once over and was gone within 15 minutes. Technicians used to be much more professional. Also, it seems it is always someone different who shows up."

"The service technician was very knowledgeable and efficient."

"Alex was very pleasant and polite tech. Dealt with the problem quickly and efficiently."

"On time and very efficient"

"Could not get an appointment initially, but when I called the local number instead, you were able to squeeze me into the schedule."

"The professional way he did his job."

"The technician did not know that he was to service both AC and furnace, even though that was how the appointment was confirmed. This has happened before. You need to improve communication with technicians. Also, I did not receive a call before he just showed up. Otherwise, he did a great job."

"Dave did a great job diagnosing the problem and explained to me"

"The service members that came out to my house convinced me that my furnace that is brand new was actually 20 years old and tried to up sell me a new furnace and ac unit which would have run me around 10 grand. I used the same website and serial number the technicians used to age my furnace and it confirmed that it was manufactured in 2019, for my own peace of mind I even reached out to my realestate agent and procured the recipt from the furnace installation and called the company to confirm the transaction."

"I was told you couldnt come unless the landlord call and that you cancelled my apt then the guy came anyway and charged us $200"

"Because Nicole is Awesome and dose wonderful work!"

"I only received an estimate, but Rhonda was very thorough and professional. My only complaint would be that my appt email said 10:00 and Rhonda came at 1:00. I think there was a miscommunication somewhere."

"Tech was informative and very professional"

"William was very efficient, knowledgeable, and professional."

"The technician was informative, thorough with his work,( despite the outside temperature almost 100°), and he had a pleasant disposition which was great!! We were pleased with our service."

"Quick, pleasant and very helpful"

"He did a very good job fast and efficient."

"From the office staff keeping me updated on appointments and arrival times, to office staff being patient with my questions, and to the punctual arrival of technician and their attention to detail and questions attributed to the rating of 10/10"

"Knowledgeable service ...the technician was on the ball and fixed the issue in Avery timely manner."

"Falso Service Expert was very efficient and well equipped for the job."

"Technician was knowledgeable friendly and careful with COVID Guidelines while entering the residence"

"Knowledgeable technician, courteous, on time, explained what the problem was in detail"

"On time and efficient."

"No follow up occurred as I was told on July 2 and today is July 9. No follow up occurred as I was told on July 3 by two separate calls and today is July 9. No follow up occurred as I was told on July 6 and today is July 9."

"Went through all the plumbing sites in the house"

"We have been extremely satisfied Falso customers for over 30 years. All the new products have been outstanding for many years before replacements from Falso. The annual check ups and cleanings have maintained the long life of all the products! Beginning with the telephone operators, salesmen/women and technicians through the years have been knowledgeable, polite and respectful. We will continue to use Falso for yearly maintenance on our three new products...furnace, AC unit and hot water heater."

"Service was done in a timely professional manner."

"Both Seth and Cory worked very hard and it was a stormy day that they had to install the air conditioner outside. They helped with my questions and were very personable."

"The technician was excellent but I'm not satisfied my air conditioning is cooling my home as well as it should. I purchased the HVAC system from Falso and it was installed in May 2019. I purchased the type and size as recommended by your sales person, yet it seems to struggle keeping my home cool when temperatures go above 88 degrees and especially if I have more people here than my wife and I."

"Professional, neat, thorough, explained things well"

"The Thech was very Professional"

"The service expect did a good job"

"Tech found issue within minutes and made repair."

"Tech is very knowledgeable and polite"

"Paid $690 on 6/24/20 for service (AC not cooling). Travis was very nice and professional and gave me options where I felt that installing a new Falso thermostat to replace my two year old Nest Thermostat was my best option, although I liked the Nest thermostat. I was told I was "good to go". The next time I went to use the AC, which was 7/1/20, I set the thermostat to "cool" at 70 degrees. 12 hours later, it was till 83. 24 hours later; same thing. I called Falso 7/3/20 and was told someone would be out that day with a 30 min call ahead. No one called; no one came. I called at 7:30 PM and got the call center, who advised that you worked 24/7 and someone would be out. I told her that was not what I was told when I booked the appt, then she said you worked until 10-11PM. Could not tell me where I was on the roster. Never got a call until the next day around 1:30 PM (Kay) who apologized and made sure someone came out that day (now 7/5/20). Travis came out again and this time said the fan wasn't circulating, which I found strange because I had checked it several times over the last few days and it was always running at top speed. Travis showed me and sure enough, nothing. Rough estimate; another $800 but you would have to order the part. Made no sense to put more money into it as it is 15 yrs old so asked for an estimate for replacement. Lou Agostini called shortly after Travis left and came out the next day. He was also very pleasant but I was floored at the prices and told him I had a couple of other estimates scheduled. So now I have paid for a maintenance agreement for a year and a new thermostat and am worse off than I was before I called you. I hesitated on the agreement as I signed one before and never got a call or visit for the annual check on the furnace or the AC but once it expired I received lots of calls to renew (and didn't)."

"Prompt service. Was able to diagnose the problem right away."

"the tech was fin. knows his job. what i didn't like is the fact that the attempt to get the part was not good. on top of that when the part was delivered I would have had to pay another $100 to have him install it. as it turned out Syracuse Plumbing had the piece, i picked it up and installed it myself. This is why the rating is low it wouldnt let me submit without answering the questions"

"He did an awesome job cleaning and explaining how things work."

"Organized approach and nice explanation for each task."

"I was very happy with the service provided by your tech. She was very friendly, prompt, professional and thorough and she explained everything in a manner that was understandable."

"very personable and knowledgeable"

"Never disappointed with service."

"$529 to install a new kitchen faucet seemed very expensive to me."

"Reliable service. Technicians polite, provide respectful answers to my questions and explain what they are going to do or what they have done."

"Nicole was professional, gave clear information, and readily answered several questions."

"Technician was professional and very competent."

"Sam was so courteous & professional. Took time to check on the issues we were having with our A.C."

"They're focus was good! They seemed very knowledgeable about selling your products"

"service man was a very clear communicator"

"Sam was very helpful and courteous."

"great service as usual"

"Excellent, quick, and friendly service. The tech got the jobs done quickly and effectively."

"Knowledgeable and professional. Nicole has been at my house a few times and she is always professional. Yes, she wore her mask until I said we are outside and have at least 6 feet of distance. Was hot and I know how uncomfortable it is to be working while wearing a mask."

"On time, professional and thorough. Answered my questions."

"Garrett was knowledgeable, thoroughly communicated to me underlying issues, and explained phase of his cleaning/servicing my air con unit."

"timely and polite service"

"Technician was very polite and seemed to know what he was doing."

"The technician was excellent and personable. He efficiently diagnosed and fixed the problem."

"Never sent a quote for the job."

"Helpful, courteous, efficient"

"Professional, friendly & prompt"

"Everything done well"

"Very Professional, Explained Work both patiently and clearly,"

"He did his job and was respectful and cautious."

"James was prompt, very professional in his work and in explaining things to me."

"On time service."

"Great job...no contact in Covid situation, but still communicated."

"The technician was wonderful! He was Thorough and explained everything."

"On time, courteous and professional."

"Alex was professional, courteous, and very efficient, knowledgeable, and did a great job with explaining everything."

"Exceeded expectations"

"Efficient and courteous"

"Technician was very good. Explained everything very well."

"The tech was courtious and professional. Answered all our questions regarding our A/C"

"The technician"

"Craig was very professional, explained in "layman's" term situation with my hot water tank."

"Both the salesman who came out and the installer were professional, nice, made sure they were safe and answered all my questions. They both were just amazing"

"Very professional, knowledgeable, friendly and polite."

"Nicole is THE BEST we've ever had. She has been here 3-4 times. She knows her stuff, is great at explaining what is happening and very efficient in fixing whatever is wrong. Seriously, she's FABULOUS!"

"He was very good."

"Kept informed of arrival time, very professional."

"Good service"

"I wanted the drain cleared. The plumber that you sent cleared my drains."

"Was given 8-10 window, arrived at 10, had a 12 noon meeting and work wasn't done, found 2 1 inch black drywall screws in driveway where I back my car out of the garage, left saying "enjoy your hot water""

"Great technician but the price was outrageous. $489 just to come change out a capacitor??"

"Nicole is courteous, explains things well, seems very thorough, and we are very pleased with the service she provided"

"Good workers, one time and fast with no hitch"

"due to the water coming from the sink strainer that was missed somehow, when Bill came on Wednesday everything was checked. He tried to fix the old ones but were shot, so new ones were needed, and installed."

"Alexander was fast, thorough and professional."

"he was great, very quick, and gave me advice on my hot tub"

"no response from office for quotes to fix air filter. (Ballast, last UVLight change) no response from office to quote new filter vs. repair."