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We Can Repair Any Kind of Gas Fireplace in East Syracuse

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Burning fireplace

Keep Heating Simple

Gas fireplaces make adding warmth to your East Syracuse home simple. Just flick a switch or squeeze a button for immediate heat.

They’re also fairly effortless to use. Unlike their woodburning counterparts, there’s no need to put in firewood or remove ashes. But like any other natural gas units, these fireplaces need routine maintenance to help them run efficiently and avoid malfunctions.

When your fireplace won’t ignite or won’t stay on, the Experts at Falso Service Experts can help. Use our step-by-step tips first. If your fireplace still isn’t running like it should, let us know. We can work on any model.

Gas Fireplace Troubleshooting Tips

Fireplace Won’t Start

There could be a few reasons why your fireplace won’t start. Take off the cosmetic plate beneath your fireplace to access its parts.

  1. Is a breaker tripped? Inspect your home’s electrical panel and reset breakers as needed.
  2. Is the gas running? Ensure the valve is in the “open” setting.
  3. Is the pilot light burning? If it has been extinguished, follow manufacturer instructions to rekindle. Fasten the vent cap to stop drafts from blowing it out.
  4. Pilot light lights but won’t stay on? There could be an issue with the thermocouple, a metal safety sensor that controls gas flow.
  5. Pilot light stays lit but fireplace won’t light? It could be the thermopile, a metal piece that transforms heat to electricity to open the gas valve.
  6. If you have a suspicion there’s a problem with the thermocouple or thermopile, ask for service.

Fireplace is Making Odd Sounds or Smells

  • Rumbling or roaring noises? Tweak the flame and vacuum the burners once they’ve totally cooled.
  • Grinding or shrieking sounds? Have Falso Service Experts service or install a new blower.
  • Odd scents? Clean the fireplace’s interior and flue using the steps below. If you smell rotten eggs or burning wires, shut off the fireplace, open windows in your home and get in touch with us right away.
Person cleaning a fireplace

Cleaning Your Gas Fireplace

Cleaning your gas fireplace on a routine basis can help it operate more efficiently and avoid costly breakdowns. It may even help it work longer.

  1. Verify your fireplace is totally cooled.
  2. Shut the gas off by rotating the valve to “off.”
  3. Take out the gas logs, check them for cracks and clean them with a soft-bristled brush.
  4. Clear the lava rocks, vacuum them separately and get rid of soot with the brush.
  5. Clean the interior of the fireplace with a vacuum hose attachment.
  6. Rub down interior edges with a wet cloth. Use warm, soapy water to get rid of dust or soot accumulation.
  7. Put back lava rocks and logs in the same design.
  8. Clean the glass casing with special fireplace glass cleaner and let it dry. Windex is not recommended as it can scratch the glass or cause it to crack.
  9. If you have a vented gas fireplace, inspect the outside vent and get rid of debris such as leaves or bird nests.
  10. Check your carbon monoxide detector is functioning correctly.

Schedule Annual Maintenance Today

Once your fireplace is working again, schedule regular maintenance with us. These examinations can potentially find trouble before they start. We’ll test your components for damage. We’ll also make sure there aren’t any leaks and that pressurization levels are right.

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