What to Expect During an AC Repair Appointment

So, without notice your A/C needs repair at your East Syracuse home and you’re not sure what to expect. It’s nerve-wracking enough to welcome an AC repairman into your home, but then to not know what exactly they’re going to do can add a whole other level of concern. But fear not! Falso Service Experts is here to fill you in on the basic AC repair process so you’ll be prepared when an expert AC service technician needs to come out to your house. 

AC Repair Starts Simple 

When the technician arrives, the first thing they should do is ask to see the thermostat. It might sound silly, but they need to inspect it to verify that it’s not just a thermostat settings error. The technician will check that the thermostat is set to cool and then lower the temperature to see if that will trigger the air conditioning system. A faulty or improperly connected wire could be all that’s keeping you from a comfortable home. 

If there is still an issue, the technician may ask you to see the circuit breaker box. They may flip the circuit switches to off and then back to on to see if that resets the system. 

Getting to the nitty-gritty of AC Repair 

The technician will then most likely ask to see the air conditioning equipment. Like a doctor, the technician will begin their trial and error discovery process. There are many things that could be the cause for an air conditioning system that isn’t running properly, and it’s up the technician to explore all the possible reasons starting from the most normal issues to the least. The diagnostic process could take anywhere from 5 to 60 minutes or more. 

During the AC diagnosis, they will likely check the air filter to verify it’s not blocked or in need of replacing. They will examine the AC refrigerant levels, verify the air condenser fan is rotating properly, confirm that the size of your air conditioning system is appropriate for the size of your home, and check the safety controls, wiring, and electronics. 

Once the AC repairman has diagnosed the issue, they should explain all your options to you. The conversation will usually start with the technician explaining what the issue is, what part (if any) failed, how or why it failed, and air conditioner operate}. 

The repairman will then go into your courses of action, which will include replacing the part and resolving the problem, but could also include upgrading parts of the A/C, the air conditioner itself, or your entire heating and AC system. In particular cases, it may make more sense to invest in a whole new heating and AC system, especially if the air conditioner is past its prime, or prone to breaking down again and end up causing you to spend more on AC repairs in the end. The technician will explain how much time, effort, and cost it will take to fix the problem. 

The technician might at this point explain what could have been done to prevent the issue or part failure and how to keep a future problem from happening. This usually includes being proactive with annual maintenance, which not only helps prevent an AC breakdown, but in most cases also keeps your air conditioner’s warranty valid. Most expert AC repair centers will offer an annual maintenance plan so you don’t have to think about making future HVAC tune-up appointments for your home. 

At the end, they will explain the process for repairing the failed part or correcting the issue. If you decide that air conditioning repair is better for you than investing in an AC system upgrade, the technician will order any parts necessary and set up your next appointment to repair the air conditioner. Or, if the necessary part is already available on their truck, they will go ahead and start the AC repair work with your approval. 

Remember that throughout East Syracuse you’re in good hands with Falso Service Experts. Our technicians are ACE-certified and have undergone extensive background checks so you can feel comfortable with the people we send into your home. If you ever think of any questions about your air conditioning system or what to expect with your AC repair, give us a call 24/7 at 315-313-6531 and we’ll be happy to explain the process. 

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