What to Expect During an AC Repair Appointment

June 25, 2016

So, all of a sudden your air conditioning system needs repair at your East Syracuse home and you have no idea what to expect. It’s nerve-wracking enough to allow an A/C system repair technician into your home, but then to wonder what they’re going to do tends to add even more unnecessary stress. No worries! Falso Service Experts is here to update you on the basic air conditioning repair process so you can be informed when an expert AC service technician needs to visit your home.

AC Repair Starts Simple

When the service tech comes to your home, they should initially request to check your thermostat. It might sound silly, but they need to take a look at it to make sure that it’s not simply a thermostat settings error. The service tech will confirm the thermostat is switched to cool and then lower the temperature to see if that will activate the air conditioner. A flawed or incorrectly connected wire could be all that’s preventing you from having a comfortable home.

If there is still an issue, the technician may request to see your circuit breaker box. They will probably switch the circuit switches to off and then back to on to see if that activates the AC.

Getting to the nitty-gritty of AC Repair

The technician will then likely ask you to see the air conditioning equipment. Like a doctor, the repairman will begin their trial and error testing process. There are several variables that could be the reason for an A/C system that isn’t functioning properly, and it’s up the service tech to examine all the possible sources starting from the most normal issues to the least. The diagnostic process could take anywhere from five minutes to sixty, and sometimes longer.

During the A/C system diagnosis, they will probably check the air filter to verify it’s not clogged or requires replacing. They will check the A/C system’s refrigerant levels, make sure the air condenser fan is turning properly, make sure that the size of your AC is right for the size of your home, and inspect the electronics, safety controls, and wiring.

Have answers, will fix

Once the AC repairman has identified the problem, he or she should explain all your options. The conversation will usually start with the repairman explaining what the problem is, what part (if any) failed, how or why it died, and what function that part has for your air conditioner.

The technician will then go into your choices, which will involve replacing the part and fixing the issue, but may also include upgrading parts of the AC system, the air conditioner itself, or your entire heating and cooling system. In some cases, it may make more sense to purchase a complete new HVAC system, particularly if the AC is past its prime, or prone to breaking down again and end up with you spending more on AC repairs in the end. The technician will go over how much time, effort, and cost it will take to resolve the trouble.

The service tech might at this point explain what could have been done to prevent the trouble or part failure and how to avoid a future problem from happening. This usually includes proactive maintenance, which not only helps avoid an A/C system breakdown, but in most cases also keeps your air conditioning warranty valid. Most expert air conditioning repair centers will offer a yearly maintenance plan so you don’t have to worry about making future AC tune-up appointments for your systems.

Lastly, they will explain the process for repairing the failed part or fixing the problem. If you determine that air conditioning repair is better for you than investing in an AC system upgrade, the technician will order any parts necessary and set up your follow-up appointment to repair the air conditioner. Or, if the part needed is already handy on their vehicle, they will move forward with the air conditioning repair work with your consent.

Keep in mind that throughout East Syracuse you’re in good hands with Falso Service Experts. Our repairmen are NATE-certified and have been through extensive background checks so you can feel confident with the technicians we send into your home. If you ever have any questions about your AC or what to expect with your air conditioning repair, give us a call day or night at 315-313-6531 and we’ll be happy to explain the process.

Contact Us