Service Experts of Raleigh Helps Man Go Above and Beyond for His Neighbor

June 29, 2016

This past May, Service Experts Heating and Air Conditioning of Raleigh accepted a call from a wonderful man named Jimmy from the Raleigh area who told our team about a remarkable project he was planning for his neighbor Kyla.

Kyla Tracy is nine years old and was born with Osteogenesis Imperfecta, also known as brittle bone disease. She relies on a wheelchair to get from one point to another and her house was not wheelchair accessible, due in large part to the size of the wheelchair. When Jimmy became aware of the situation, he considered remodeling the Tracy family’s house to make it completely wheel-chair compatible. Unfortunately, due to the age of the home, remodeling was going to be a bigger job than he initially planned. Not yet defeated, Jimmy decided to try transforming the Tracy family’s carport into a wheelchair friendly living area, which would contain Kyla’s own bathroom, playroom, bedroom, and kitchen area.

Excited, Jimmy began calling local contractors, including building supply companies, plumbers, and electricians and all of them said they would be happy to help and donate services and supplies. He called Service Experts of Raleigh for the heating and AC piece of Kyla’s new apartment. Our Service Experts employees went over to learn more about the project and were in awe of how intelligent and sweet Kyla was and they decided they had to contribute.

Kyla’s father, Jared Tracy, said he had planned to pay for the $12,000 heating and AC equipment for Kyla’s new mini suite, but with the generosity of Lennox and RE Michel, the team at Service Experts was able to present Kyla’s family an invoice printed with the following:

“We are more than honored to present you with a complete heating and cooling system free of charge as long as we can all get hugs.”

The team at Service Experts of Raleigh were over the moon to help provide such an incredible girl with a much-deserved place of her own that allows her to maneuver her wheelchair safety and efficiently. The work isn’t done yet, though. The Tracy’s are working to purchase a wheel-chair friendly van to better transport their family. To learn more or to contribute to Kyla’s van, please visit their GoFundMe account.

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