Heat Pump Not Cooling? Here’s Why and How to Troubleshoot

It can be very aggravating when your heat pump’s not cooling or refuses to switch into heating mode.

Fortunately, there are techniques to find the cause of the problem and maybe even fix the issue on your own. While complicated problems are best left to Experts like the staff at Service Experts Heating, Air Conditioning & Plumbing, there are some ordinary heat pump issues you can try to fix on your own.

Here are a couple of easy heat pump troubleshooting ideas to help you take care of the problem of why your heat pump is stuck in heating or cooling mode:

It can be very aggravating when your heat pump’s not cooling or won’t switch into heating mode.

Fortunately, there are techniques to find the root of the problem and potentially resolve the issue on your own. While complex issues are best left to Experts like the staff at Service Experts Heating, Air Conditioning & Plumbing, there are some everyday heat pump issues you can try to fix on your own.

Here are a couple of easy heat pump troubleshooting strategies to help you take care of the problem of why your heat pump is stuck in heating or cooling mode:

Heat Pump Troubleshooting Steps Before Calling a Professional

Before phoning a professional HVAC business to diagnose and correct issues with your heat pump, there are several steps you can take to identify why your heat pump is stuck in heating or cooling mode:

  • Check the thermostat settings: Verify your thermostat is in the proper mode. If you have a programmable thermostat, double check the setpoint and schedule.
  • Look at the circuit breakers. Make sure the circuit breakers for the heat pump and the air handler/furnace are in the correct position. Occasionally a tripped breaker can stop the heat pump from functioning properly. 
  • Assess airflow and filters: Poor airflow caused by dirty filters, blocked vents or other obstructions can result in inefficient operation. Change dirty air filters for clean ones and make sure the vents or registers are open and not covered by furniture, rugs or other items that could reduce airflow.
  • Do a visual inspection of the outdoor unit: Check the outdoor unit and condenser for debris, dirt or plant life that might be blocking airflow. Remove any items that might negatively affect the unit’s performance.

When to Contact a Professional for Heat Pump Problems

Although some heat pump issues can be simply solved by homeowners, sometimes it’s better to turn to a professional for help. As an example, if you have uncertainties about the power supply to your heat pump, it’s safer to call a Expert.

Heat pumps may be stuck in heating or cooling mode for quite a few different reasons that require technical know-how, such as improper refrigerant levels or troubles with temperature sensors or valves. If one of those problems is causing your heat pump to not work properly, it’s best to have it fixed by an experienced Expert like you find on the team at Service Experts Heating, Air Conditioning & Plumbing.

Call Service Experts Heating, Air Conditioning & Plumbing for Heat Pump Repair in the U.S.

If you’ve tried out our suggested troubleshooting steps and your heat pump is still stuck in heat mode, call one of the qualified technicians at Service Experts Heating, Air Conditioning & Plumbing. We can diagnose the matter accurately and quickly make the required repairs. We have a wealth of experience repairing, installing and maintaining heat pumps. That’s why we’re known as the preferred choice for heat pump repair in the U.S..

For dependable heat pump maintenance or repair, call Service Experts Heating, Air Conditioning & Plumbing today at 866-397-3787.

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