10 Questions to Ask an HVAC Contractor

Finding the ideal HVAC contractor to replace or service your home comfort system can seem difficult. That choice is important because the contractor you hire seriously impacts your HVAC system’s quality, durability and efficiency for years to come.

To assist you in making an informed decision, research several companies in your area that might be well-suited for the job. Once you narrow it down to a a small number of candidates with sufficient experience and positive reviews, contact each one and be prepared to ask about the following top 10 questions to ask an HVAC contractor.

1. Are You Licensed and Insured?

Asking about licensing and insurance should be the first question on the list. Hiring a licensed contractor is how you know that they fulfill the state and local requirements for HVAC companies. Then, insurance shields you from liability in case of accidents during the course of the project. A trustworthy HVAC contractor can supply verification of licensing and insurance upon request.

2. What Size HVAC System Do I Need?

HVAC systems are not one-size-fits-all. Installing an HVAC system that isn’t the right size for your space causes inefficient performance and could reduce the unit’s life expectancy. A seasoned contractor can assess your home and decide the suitable heating and cooling capacity of your new HVAC equipment for the highest level of comfort and longevity.

3. What Brands Do You Carry or Recommend?

Many furnace and air conditioner brands offer models with differing features, efficiency ratings and warranties. It’s best to work with a non-proprietary HVAC contractor that is able to help you find the most appropriate fit for your specifications. To get an idea of equipment quality and prices, give consideration to requesting a list of brands the contractor suggests and why.

4. Do You Offer a Written, Itemized Estimate?

A written quote is safer than a verbal quote. When a contractor provides an itemized written estimate, you can see what the contractor charges for each component, including labor, helping you know more about where your money is going. Seek estimates from multiple HVAC contractors to help you compare prices and protect you from unforeseen costs.

Remember, low-ball estimates don’t always result in the savings you think they will. You’ll likely end up with second-rate equipment and inferior customer service, or the company will tack on additional fees to bring the cost up at the last minute.

5. What Kind of Warranty Comes with Your Services?

A one-year labor warranty is the HVAC industry standard. However, you should also ask about parts and equipment warranties. A handful of HVAC contractors offer extended warranties and satisfaction guarantees, indicating confidence in their technicians and equipment.

6. Do You Offer Maintenance Services?

Regular tune-ups are crucial to making the most of your HVAC system’s efficiency and life span. Consider using a contractor that offers tiered memberships to fit your needs and budget. Signing a maintenance agreement with your furnace and air conditioning company promotes solid long-term HVAC performance. It also means you won’t have to restart your search for an experienced contractor the next time you need maintenance or repair work.

7. Will You Pull All Necessary Permits?

The majority of HVAC work requires permits from local or state officials. A reputable contractor should handle this process on their own, saving you time and hassle throughout the installation process.

8. What Are My Payment Options?

It’s important to know how a contractor structures their payment schedule. Be sure to ask if they have financing options or if they will need full payment as soon as the work is complete.

9. How Long Will the Installation Take?

The length of time it will take to install your new system will differ based on the project’s size and difficulty. Nevertheless, having a clear timeline is crucial to minimize disruption to your daily routine. Your contractor should provide a realistic time frame to complete the project and then follow through on this estimate.

10. How Can I Improve Home Heating and Cooling Efficiency?

Your contractor ought to be able to advise you on ways to optimize energy efficiency with a home energy audit. Finding the time to add insulation, replace old windows, seal air leaks and perform other specific recommendations may help you qualify for a smaller heating and cooling system. The result is a more affordable up-front investment and reduced utility bills for years to come.

Contact Service Experts Heating, Air Conditioning & Plumbing, for HVAC Contracting Services in the U.S.

At Service Experts Heating, Air Conditioning & Plumbing, we recognize that choosing the right HVAC contractor is an important commitment you shouldn’t take lightly. As industry leaders with years of experience, and as one of almost 100 Service Experts locations across North America, the staff at Service Experts Heating, Air Conditioning & Plumbing proudly provides affordable and long-lasting installations, repairs and maintenance services. We stand by our work with a 100% satisfaction guarantee, and our devotion to excellence is reflected in our considerable selection of high-quality brands and comprehensive maintenance packages. Our ultimate goal is to offer satisfaction and the satisfaction of completing a job well done.

So, if you’re looking for a trusted HVAC partner, don’t hesitate to contact us today at 866-397-3787. Whenever you contact a Service Experts office like Service Experts Heating, Air Conditioning & Plumbing, we’ll be ready to answer your questions and help you make the appropriate decisions for your heating and cooling needs.

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